1. Normally order is shipped out within 3 business days after payment accepted and it excludes weekend and holidays. Shipment could be faster and later according to product stock status, manufacturing issues or any other reasons.
2. Shipping can be delayed for 1~2 weeks during busy season (Korean holidays, Christmas & New Year season, etc).
3. If your order contains any preorder item, then all the items will be shipped after it is released.
4. Shipment notification and photos of package would be emailed to customer's registered email address on your account.
5. If any urgent issue occurs such as changing delivery address, customer should email to firstname.lastname@example.org within 24 hours after payment accepted.
PACKING & SHIPPING
Products are packed in bubble wraps and hard paper box basically. Small packet air mail and k-packet air service have 2 kg weight limitation per parcel so box packing can be divided into 2 or more without notice. We offer multiple shipping options to customers, all of which are efficient and reliable and shipping charge is automatically calculated on shipment method, worldwide country destination, total package weight, product size, etc. Please keep in mind that small packet air mail service is not traced at all times.
|Small Package||K-Packet||DHL||EMS||EMS Primium|
|Estimated Delivery||14~40 Business Days||10~23 Days||2~4 Days||2~7 Days||2~7 Days|
|Remarks||can take more Business days due to postal service circumstance in some a few countries|